Konstantin Raldugin

Providing system administration services to the people and companies all over the world via Upwork platform. I have a growing number of regular customers and an outstanding reputation. Tasks are very different, mostly related to a Linux system administration, web and DB servers, e-commerce, online marketing, cloud services, such as Digital Ocean and Amazon Web Services, site speed optimisations, Virtualization, SSL certificates and security. This is an exemplary and not closed list of my areas of expertise.

Writing articles about craft beer in Saint Petersburg. Holding an interviews. Translations from English to Russian.

There were three companies with a very close relationships. The main one is Bakunun Brewery, one of the largest craft beer breweries in Saint-Petersburg. The others are Bakunin and Rockets&Bishops, popular bars. I made a good advertising for just opened Rockets&Bishops in a short terms among the Saint Petersburg craft beer community, so the bar became popular very soon. I've developed the concepts for 6 new beer varieties. This includes key visuals, slogans and commercial descriptions and POS materials.

I've developed and launched the promotional site for Wobenzym drug. Also supported, managed and published content on other company's sites. Introduced Yandex.Metrics and Google Analytics to analyse visitors' behavior. Developed a lot of advertising, presentational content, and also developed press releases and articles. Social Media Management (SMM). Search Engine Optimisation (SEO). Introduced use of SERM (Search Engine Reputation Management) methods to improve company public image.

Content Development (graphics, video, texts), writing texts about Saint Petersburg life. Publishing content in social networks. Text correction (spelling, punctuation). Organized productive collaboration with colleagues using Podio.

Launch of Hosting Dept. from the scratch and management of its activities. Infrastructure planning, the choice of hardware and software solutions, it's implementation and maintenance. The conclusion of contracts with counterparties (registrars, data centers, payment systems, etc), licensing. Recruitment and training of technical support staff. Resolution of client’s complaints and conflicts. Billing administration. Managing a hosting infrastructure, server administration.

Management of the department of colocation/dedicated/VPS servers. Participated in preparation of the launch of new services, collaboration with company’s partners and worked with key customers. Managed orders of new servers and hardware, software and hardware testing. Resolution of client’s complaints and conflicts. Administration Windows- and Linux servers. Experienced with Hyper-V, OpenVZ, VirtualBox virtualization. Experienced with development Linux and Windows autodeployment in cloud environment.

Counseling clients on all aspects of Linux and Windows-based Hosting. Monitoring of servers and network availability via Nagios, cacti, Zabbix. Alert customers about planned works and emergency situations. Operational troubleshooting. Development of FAQ and internal knowledge base. Web and email servers administration.

Applied Informatics in Management