Kristin Speed

Angestellt, e-bot7 - AI for Customer Service, e-bot7 GmbH

Munich, Deutschland

Fähigkeiten und Kenntnisse

Sales
Customer Service
Account management
cross cultural competence
presentation skills

Werdegang

Berufserfahrung von Kristin Speed

  • Bis heute 3 Jahre und 8 Monate, seit Nov. 2020

    e-bot7 - AI for Customer Service

    e-bot7 GmbH
  • Bis heute 5 Jahre und 2 Monate, seit Mai 2019

    Corporate Sales Manager, SME

    Egencia GmbH, an expedia group ™ company

    As a Corporate Sales Manager I am responsible for growing Egencia's Corporate Client base with annual Gross Booking volumes of $2M or less. - Increase Egencia’ s market share in the SME space while maintaining an updated sales pipeline - Conducting client meetings via webinars and onsite meetings - Demonstrating Egencia’ s superior technology and traditional travel distribution channel - Negotiating and closing corporate agreements

  • 10 Monate, Aug. 2018 - Mai 2019

    Associate Market Manager

    Expedia Group

    As an Associate Market Manager, my primary responsibility is to acquire a high-quality portfolio of accommodation for Expedia's fast-growing global customer base, within my assigned territory. - Cold Acquisition through Cold Calling and Market Visits - Supporting the expansion of the brand Expedia within Europe, especially DACH region - Negotiate seasonal deals and promotions - Liaising with other teams to ensure a quick and thorough on-boarding of new partners - Training New Team Members

  • 7 Monate, Jan. 2018 - Juli 2018

    Marketing Associate

    Expedia Group

    As a Market Associate, my primary responsibility was to ensure that Expedia Group's hotel product in my assigned market is competitive, attractive and relevant for our fast-growing global customer base. - Supporting Market Managers in their daily tasks - Cold acquisition through cold calls and market visits - Ensuring the competitiveness of offers on Expedia Group websites - Delivering training by phone to new and or existing properties - Training new team members

  • 1 Jahr und 8 Monate, Mai 2016 - Dez. 2017

    Lodging Content Associate

    Expedia Group

    As a Lodging Content Associate I support new hotel partners by ensuring quality and accuracy of their content for on Expedia, Hotels.com, and other brand websites. - Training partners on tools and processes that will optimize their products on our sites - Training new hires - Sharing best practices - Moderating an EMEA wide community call for Market Operations

  • 8 Jahre und 2 Monate, März 2008 - Apr. 2016

    Owner & Photographer

    Kristin Speed Photography

    Owner & Photographer - New client acquisition via social media marketing & trade fairs - Photographing events (weddings, conferences, etc) - Post-processing of photos using Adobe products such as Lightroom & Photoshop - Creating wedding day timeline's for clients

Ausbildung von Kristin Speed

  • 2 Jahre und 10 Monate, Aug. 2002 - Mai 2005

    Business Management

    Webster University Vienna

    Double Major in International Relations

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

Interessen

Traveling
Photography
Videography

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