Mag. Kristina Hammer
Bis 2020, Linguistic Services Manager, RWS Moravia
Düsseldorf, Deutschland
Werdegang
Berufserfahrung von Kristina Hammer
Bis heute 3 Jahre, seit Juli 2021
Project Manager
RWS Group
Bis heute 3 Jahre und 10 Monate, seit Sep. 2020
Freelancer Linguistic Services
Kris.Localization
Localization industry, quality assurance, terminology management, style guide creation and maintenance, expert in linguistic matters, audio description, translation/review test creation and evaluation
1 Jahr und 8 Monate, Feb. 2019 - Sep. 2020
Linguistic Services Manager
RWS Moravia
Localization industry, quality assurance, terminology management, style guide creation and maintenance, expert in linguistic matters, audio description, translation/review test creation and evaluation, resource/vendor management
- Built up a team (for US-American multinational technology conglomerate), Responsibility: CS EMEAR for internal Account & Sales Managers - Team 48 people, Boosting efficiency, Performance & Quality Monitoring, Auditing business critical cases, Process Improvement Opportunities - Interactions with Client Process Owner, Preparation of reports, First point Escalation Manager - Workforce management (shift planning, salary, Bonus, OT) - People management
- First contact point and fully qualified acting deputy in case of TL and QA absence - Participation in Performance Monitoring and Quality Monitoring, Preparation of reports and Interactions with Client Process Owner - Workforce management (shift planning), Work allocation and prioritization, Process Improvement Opportunities - Motivating each team member, guiding, monitoring their performance and implementing corrective actions as required, Identifying the training requirements of each team member
- Ticket translations, Document Translations, Translations of Lync conversations - Handling of KWOM calls, Info Manager – monitoring and escalations - Additional tasks as per assignment by Project Manager, Team Lead or Quality Analyst - Participation in daily SCRUM calls
2007 - 2016
Übersetzerin/Hostess/Projektarbeit
verschiedene Unternehmen
5 Monate, Nov. 2008 - März 2009
Trainee
Deutscher Bundestag - Toscana Promozione - Villa Romana
March 2009 - June 2009: Villa Romana, house of artists, Florence/Italy, November 2008 - March 2009: Toscana Promozione - Florence/Italy, April 2008 - Mai 2008: Deutscher Bundestag - Ausschuss für Kultur und Medien - Berlin/Germany
Ausbildung von Kristina Hammer
3 Jahre und 11 Monate, März 2008 - 2012
Modern German Literature Studies, Romance Studies, Art history
Humboldt-Universität zu Berlin
German and Italian Linguistics Thesis: Pier Paolo Pasolini und die Malerei mit einer methodologischen Untersuchung der Malerei in dem Film "Il Decameron", Grade: 1,1
Art history, Italian language, German literature
Università degli Studi di Firenze
Art history, Italian language, German literature
La Sapienza - Rome
Sprachen
Italienisch
Fließend
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Tschechisch
Gut