Kylie Mitchell

Angestellt, Head of Digital Workplace Services, SPAR ICS - Information and Communication Services

Salzburg, Österreich

Fähigkeiten und Kenntnisse

Team leadership
IT Project Management
Service Management
Team Development
KANBAN
Budget Planning
Budget Management
Customer Relationship Management
Microsoft Excel
Microsoft Word
Microsoft SharePoint
Microsoft Powerpoint
ITIL Service Manager
Program Management
Project Manager
Application Management
Offshore Services
Offshore outsourcing
Nearshoring
RPA Robotic Process Automation
Prototyping
Management
Informationstechnologie
Business Coaching
Microsoft Office Outlook
IT Applikationsmanagement
Produktmanagement
Anwendung

Werdegang

Berufserfahrung von Kylie Mitchell

  • Bis heute 4 Jahre und 1 Monat, seit Juni 2020

    Head of Digital Workplace Services

    SPAR ICS - Information and Communication Services

    Identify and implement workplace technology that promotes and drives employee collaboration and productivity. Accompany, educate and support our employees through digital transformation. Create a deeper understanding for executive stakeholders of new ways of working and strategic planning and application of workplace technologies. Mange the client hardware and device portfolio. Ensure security and standards compliance.

  • Bis heute 4 Jahre und 10 Monate, seit Sep. 2019

    People Engagement @SPAR ICS

    SPAR ICS - Information and Communication Services

    It's all about our people...attracting, developing and nurturing the power of people and teams. My role is to apply my extensive experience in IT Management to identify, develop and coach our IT leaders of the future. This includes the creation and roll-out of talent and performance management programs to significantly improve the social competencies, management capabilities and workplace agility of our individuals and teams.

  • 3 Jahre und 2 Monate, Apr. 2016 - Mai 2019

    Head of International IT

    Sony DADC Europe Limited

    Responsible for the applications and infrastructure landscape for Sony DADC International. • Geographic coverage – Europe, Asia & Australia. • Application landscape of over 100 applications. • Data centres in Europe and Australia • IT team 100+ people located in various geographic locations across Europe. • Responsible for double digit million euro budget • Streamlined IT operational landscape bringing significant operational cost savings.

  • 10 Monate, Juni 2015 - März 2016

    Senior Manager, Supply Chain IT Applications

    Sony DADC Europe Limited

    Responsible for supply chain IT systems, applications and teams, spanning Europe and Asia-Pacific. • Provide technical expertise, process engineering and management for customer projects, as well as program management across multiple IT projects. • Drive, manage and exceed client SLA’s and KPI’s – individually and for responsible teams. • Act as a central point of contact, pan-European, as well as system and solution advisor for key business stakeholders and customers.

  • 1 Jahr und 11 Monate, Feb. 2011 - Dez. 2012

    Senior Manager, Supply Chain IT Systems

    Sony DADC Europe Limited

    Overall management of the manufacturing, finance, HR & distribution systems providing supply chain solutions globally for blue chip entertainment & media companies. * Manage and motivate multiple IT teams across Europe and globally. Directly responsible for a team of 20 HC. * Setup and execution of Sony DADC off-shore IT team and strategy in India (currently now 20+ headcount and manages supply chain system operations). * Program management across multiple IT projects.

  • 2 Jahre und 7 Monate, Jan. 2009 - Juli 2011

    Key Account Manager

    Sony DADC Europe Limited

    Single Point Of Contact for major entertainment studio client(s) - Liaise between client and IT teams for IT solutions requirements gathering, solution definition, testing and rollout - Uphold client SLA's and KPI's

Ausbildung von Kylie Mitchell

  • 4 Jahre und 10 Monate, Jan. 1993 - Okt. 1997

    Bachelor of Business

    Swinburne University of Technology

    Bachelor of Business with a dual major - Marketing and Information Technology.

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

Interessen

Reading
Travelling
good food and good wine :-)

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