Laura Holmes

Berufserfahrung von Laura Holmes

• Bis heute 13 Jahre und 3 Monate, seit Apr. 2011

  EMEA & UK Delegate Sales Manager

  Strategy Insights

  My role is to manage and deliver key results along a range of events within the UK and Europe. My role is divided between my own sales activity and ensuring the delegates acquisitions team have necessary tools and training to achieve their individual and team targets. Other tasks included developing, implementing and maintaining incentive schemes, setting targets and extensive reporting on sales activity.

• 1 Jahr und 3 Monate, Feb. 2010 - Apr. 2011

  UK and EMEA HR Events Exec

  Strategy Insights

• 3 Jahre und 1 Monat, Sep. 2006 - Sep. 2009

  European Customer Services Team Leader

  lastminute.com

  lastminute.com is the UK’s leading online travel & leisure retailer, with over 1.65 million visitors per week. I was responsible for delivering an improved Customer Experience by leading the Customer Service Team. I lead the Customer Service operations, incorporating lastminute.com, Travelocity, MedHotels, Holiday Autos, OTC online and offline. I managed a team of 15 within Customer Services function and was point of call for other offices world wide. I