Lesya Macpherson
Angestellt, Managing Director, CH, Sphere Software
Zurich, Schweiz
Werdegang
Berufserfahrung von Lesya Macpherson
2 Jahre und 8 Monate, Mai 2015 - Dez. 2017
Head of HR
Sphere Software LLC
3 Jahre und 5 Monate, Dez. 2011 - Apr. 2015
HR and Recruiting Manager
Sphere Software LLC
7 Monate, Mai 2011 - Nov. 2011
Acquisition and Retention Manager
Devellar
Developed tools, policies and procedures for acquisition and retention of freelance employees. Designed, implemented and controlled budget of motivational bonus programs. Wrote and proofread system guides and manuals, provided working processes description and evaluation for freelance employees. Oversaw a variety of projects involving the exploration of, and improvements to work processes and employee tracking systems.
2 Jahre und 4 Monate, Feb. 2009 - Mai 2011
Customer Support Manager
Devellar
Investigated and solved foreign customers' complex problems. Developed customer service procedures, policies and standards. Trained staff to deliver a high standard of customer service.
Ausbildung von Lesya Macpherson
4 Jahre und 11 Monate, Sep. 2004 - Juli 2009
Linguistics and Education
Kyiv National Linguistic University
Sprachen
Deutsch
Gut
Englisch
Fließend
Russisch
Muttersprache
Ukrainian
-