Lilly Mok

Berufserfahrung von Lilly Mok

• Bis heute 3 Jahre und 1 Monat, seit Juni 2021

  Digital Consultant - SaaS CRM system

  Property Raptor

  lilian@propertyraptor.com Welcome to email me if you need a CRM system for Real Estate Industry. Danke. Property Raptor is a unique, state-of-the-art property management and sales software solution with built-in intelligence and architecture to handle end-to-end operational activities, enabling agents and developers to maximise and accelerate sales. This is powered by AI matching and machine learning technologies as well as future blockchain capabilities. https://www.linkedin.com/company/property-raptor/

• 1 Jahr und 10 Monate, Sep. 2019 - Juni 2021

  Business Development Executive

  House730.com

   Business growth and expansion: Hunting and approach new property agencies for new business acquisition. Identify and convert potential external opportunities into internal advertisement sales revenue. Initiate outreach in target agencies to raise brand awareness in the market and drive sales growth.

• 10 Monate, Dez. 2018 - Sep. 2019

  Content Review Analyst

  Accenture

  Daily analyze 100-200 user items and provide timely service regarding user feedback.  Data management : Collect, measure, analyze, evaluate, interpret and summarize market data and user data for generating reports for performance evaluation. Screen and evaluate written and spoken content.  Building online platform safety : Monitor users’ sales and marketing content and behaviour and enforce client’s Terms of Use to ensure online community safety as a healthy platform.

• 1 Jahr und 4 Monate, Aug. 2017 - Nov. 2018

  Nespresso Club Specialist

  Teledirect Telecommerce

   Premium club exclusive service : E-commerce operations and sales service for hotels, airlines, restaurants, cafes and offices.  Contract renewal and negotiation : Analyze the subscription status. Renew existing and expired contracts. Understand customer life cycles in subscription and proactively provide actions to facilitate business.  Maximize sales revenue & lead generation : Skillfully turn enquiries into orders and sales lead.

• 3 Jahre und 6 Monate, Nov. 2013 - Apr. 2017

  Reservation Sales

  Hyatt

  Achieve highest sales revenue 40% conversion rate + 50% up-sell rate  B2B & OTA coordination : Work closely with existing travel agencies and online distribution channels.  Maximize sales revenue  Selling hotel rooms & service : Up-selling room categories and packages, cross-selling additional hotel services (dining, limousine and other packages) to maximize sales revenue with excellent sales techniques.

• 7 Monate, Feb. 2013 - Aug. 2013

  Merchandising Clerk - Sourcing

  Polo Ralph Lauren

  Manage over 40 styles per season and monitoring 10 China vendors  Sourcing qualified materials:  Sourcing suppliers and venders  Partner relationship management  Cost management & Price quotation  Production tracking by monitoring the manufacturing progress and operation.  Manufacturing process management  Problem solving & technical advice