Lily Sellanes
Bis 2021, Operations Manager, Korto
Leipzig, Deutschland
Werdegang
Berufserfahrung von Lily Sellanes
Bis heute 3 Jahre und 2 Monate, seit Mai 2021
Marketing Assistant for the UK Market
Spreadshirt
2 Jahre und 7 Monate, Sep. 2018 - März 2021
Operations Manager
Korto
Joined this new independent restaurant group before their opening, with views to a rapid expansion. I was in control of all aspects of the business.
1 Jahr und 2 Monate, Aug. 2017 - Sep. 2018
Venue Manager
Everyman Cinema
Worked with and maintained movie theater software applications, troubleshooted and manually operated projectors and sound systems. Organised and run private events and hires, including themed parties with both internal and external catering and personalised menus. Determined movie selection, liaising with film programming team and distributors and developed creative ways to increase attendance. Forecasted sales by average ticket price, SPH, audience and times.
1 Jahr, Sep. 2016 - Aug. 2017
General Manager Level 3
Itsu
Moved to retail as GM Level 3 (highest) where I learnt all aspects of retail and over the counter service, as well as running a commercial kitchen. 95% satisfaction for mystery shopper survey and Health and Safety audits for all four quarters
2 Jahre und 5 Monate, Apr. 2014 - Aug. 2016
General Manager
Ping Pong
Generated sales 12.4% over budget YTD, 19.5% more than FY 14/15 and improved EBITDA from -21.1% to -4%. Over 200 positions up on Trip Advisor since taking over, mystery diner average 90%. Employee turnover down by 26%. Initiated strategic local business marketing, maximised profits through effective cost control, staff scheduling, inventory management, and ordering. Improved customer service by developing and motivating the team.
11 Monate, Juni 2013 - Apr. 2014
Deputy General Manager
Ping Pong
Ausbildung von Lily Sellanes
9 Monate, Sep. 2015 - Mai 2016
CMI Strategic Management and Leadership Lv 2
Westminster Kingsway College
3 Jahre und 10 Monate, Sep. 2005 - Juni 2009
BA Technical Arts
University of the Arts London
10 Monate, Sep. 2000 - Juni 2001
Hotel and Catering Management
Academy Zeta
Sprachen
Englisch
Fließend
Spanisch
Muttersprache
Deutsch
Gut