Lonnie Floyd

Provided program leadership for successful business acquisition & integration of 6 Affiliates/Partners serving over 31 states, 4 million customers and with revenues of over $4.2 B. Managed all aspects of integration milestones, driving to full end-state operational readiness including workforce planning, account transition, orientation & training and communications. Directed all phases of business operations including sales and marketing and customer care .

Led task force for global telecom market strategies. Created solutions roadmap for next generation communications services tied to global market evaluation and assessment, executive business case presentation, and tactical sales plan creation and execution. Established overall account strategy and sales plans and built strong “C” level relationships within major Fortune 500 strategic accounts.

Directed strategic planning of mission critical network operations and business applications including project lifecycle management, process and quality control, business proposal development, project design, cost, scheduling, implementation, and delivery. Oversaw fulfillment of new spatial technology custom (GIS) mapping applications and value-added solutions tied to key OSS/BSS processes including network forecast and planning, engineering and operations, and customer care.

Provided program management, leadership, staffing and training to 40 direct and 200 indirect reports including project engineers, CAD technicians, and technical support staff for network real estate, switch and transmission engineering. Directed project support to OSP Fiber Engineering and Operations for automated mapping and tracking systems. Managed subcontractors and software vendors for CADD, GIS, and Reprographics