Luca Lizzi

Berufserfahrung von Luca Lizzi

• Bis heute 14 Jahre und 4 Monate, seit März 2010

  Technical Support Engineer

  Akamai Technologies

  Single-handed, technical on site support as hand & eye in several data centers in Munich & Frankfurt ensuring and resolving hardware issues in a timely manner. Perform small and large deployments in all its aspects like racking, configuring, bring up.

• Bis heute

  Technical Support

  Luca Lizzi

• 7 Monate, Juni 2010 - Dez. 2010

  Technical Support NOCC

  Huawei Corporation / Telefonica o2

  Cooperation for testing scenarios with Huawei Corp.in behalf of Telefonica-o2 Germany in Munich. Test scenarios were achieved in the o2 test bed in Munich for the implementation of new network elements for the new ngIN (Next Generation Intelligent Network). Provisioning data, testing and analyzing scenarios in real and simulated environment as well as testing, setting up, configuring the functionality of mobile services like USSD, Multicard and Prepaid service.

• 5 Monate, Okt. 2009 - Feb. 2010

  Technical Support NOCC

  Huawei Corporation / Telefonica o2

  Cooperation in a project for testing, monitoring, maintenance and roubleshooting for a new HSPA+ mobile network carried out from Huawei Corp. in behalf of Telefonica o2 Germany in Munich. Main tasks was Monitoring the network, setting up, configuring and analyzing data of network elements. Create and manage trouble tickets in cooperation with the back-office engineers using NAS/Clarify CMS application for issues along test and surveillance assignment.

• 1 Jahr und 1 Monat, Juli 2008 - Juli 2009

  Technical Support NOCC

  Huawei Corporation / Telefonica o2

  Cooperation in a project for the swap of nearly 6000 BTS (Base Transceiver Station) carried out from the Huawei Comp. in behalf of Telefonica o2 Germany in Munich and Nuremberg. Main task was preparing and provisioning technical data plans with X:akta and Visio applications for the field force. Additional assignment as Monitoring, setting up, configuring and testing of network elements and alarms were included in the main task.

• 2003 - 2008

  Technical Support Engineer

  CPS Color

  Cooperation as service engineer in behalf of CPS Color for the swap of automatic Lab dispenser, Desktops & Laptos upgrade of proprietary tinting solution for the retail, wholesale and manufacturing industry. On site support for installation, setting up, upgrade of HW and SW, repairing and troubleshooting of Laptops, Desktops and tinting machines and spectrometer as the maintenance of custom databases for Colorimetry purposes. Operational area was in England,Germany, French and Austria and Italy.

• 1992 - 2003

  Technical Support Engineer

  Remmers Chemical Company

  Cooperation in field staff and indoor service for a Chemical company for customer on site support. Main tasks was the maintenance, repair and troubleshoot for the Company's own Lab dispenser and tinting solution. Manage and maintenance of custom databases for colorimetry purposes.