Lucie Dieker
Angestellt, Customer representative for Electronic Arts / maternity leave from April 2014, arvato Entertainment Europe GmbH
Gütersloh, Deutschland
Werdegang
Berufserfahrung von Lucie Dieker
Bis heute 11 Jahre und 7 Monate, seit Dez. 2012
Customer representative for Electronic Arts / maternity leave from April 2014
arvato Entertainment Europe GmbH
Responsibility for the customers in CZ, SK, PL, HU and RU Interface between the customers, warehouse and logistic companies Informing customers about the status of the loading Forecasting volumes Compile price lists Updating prices and customers data in Oracle Controlling and altering purchase orders in SAP Handling return shipments
3 Jahre und 3 Monate, Sep. 2009 - Nov. 2012
Transport Coordinator
Wheels Logistics
Full responsibility for a truck fleet Effectively planning routes for all deliveries in line with customer requirements Managing unexpected changes to the routes Pro-active thinking and communication in order to resolve problems in time Monitoring of drivers' hours in line with the working time directives Daily communication with the customers
7 Monate, Jan. 2009 - Juli 2009
Remarketing Analyst
General Motors Europe
Weekly and monthly reporting and analysis to Senior Management, creating forecasts of the used cars sales, communication with the markets concerning the process of selling and buying back GM cars
1 Jahr und 4 Monate, Aug. 2007 - Nov. 2008
Customer service
AC NIELSEN
Preparing reports and presentations of fast moving consumer good for the clients, commnication and giving ideas to the clients in order to improve business performance of their companies, translating from Czech into English and vice versa
Ausbildung von Lucie Dieker
6 Jahre und 1 Monat, Sep. 2003 - Sep. 2009
Business Administration, Management, Marketing
University of Economics, Prague
Business Administration, Management, Marketing, Product Management, Project Management
Sprachen
Englisch
Fließend
Tschechisch
Muttersprache
Deutsch
Fließend
Spanisch
Grundlagen