Magda Marcisz

Responsibilities: - Consultancy regarding MICROS eCommerce products for hotels (web booking engines, mobile solutions, webproposal solutions, etc.) - Evaluation of client and business requirements prior to the integration with eCommerce Services and Products - Project lead and business integration with customers that signed up for MICROS eCommerce Services and Products - Creation and maintenance of documentation - Quality Management - Training customers on all MICROS eCommerce solutions for hotels

As a member of GHA team I've been in contact with lots of people from different part of the world (from India, through all Europe to United States). I was providing information, support and problem-solving ideas to all of them. I was responsible for ‘’Users Manual’’ guide book. My duties were: - Content preparation - Support service for CMS users - Uploading content, images and all information needed for webpage

Information Systems Modeling and Analysis, Business Process Modeling, Object Business Modeling, Business Data Analysis, Process Management, Operations Research, Data Mining, Discrete Optimization and Network Flows, E-Economy, Logistics, Microeconomics & Macroeconomics, Strategic Management