Ing. Mahmoud Gad

•Checking daily system log report to monitor logs generated by all network devices using management tools. •Supporting network core switch 9300 Huawei devise. •Supporting Security 1000E Huawei device. •Oversee installation, configuration, maintenance, and troubleshooting of the Enterprise Network of Telecom Egypt core network, solving end network related problems. •Handle trouble tickets with the headquarter Huawei support to troubleshoot and investigation.

•Support wireless access point Cisco (1550 (outdoor) – 1040 (indoor) – (1131). •Support wireless network Cisco controller system (NCS) and controller •Overview about Cisco intelligent services gateway (ISG) •Support (Etisalat project ) •Configuration and troubleshooting routers (800-8800- 1600) & switches. •Configuration IP phone and support •Support all routers- (800-880-1900-2801)&configure new routers to stores and switches (2960-2560)

•Support wireless access point Cisco (1550 (outdoor) – 1040 (indoor) – (1131). •Support wireless network Cisco controller system (NCS) and controller •experience about Cisco intelligent services gateway (ISG) •Customer Support (Etisalat projects ) •Configuration and troubleshooting routers (800-8800- 1600) & switches. •Configuration IP phone and support •Support all routers- (800-880-1900-2801)&configure new routers to stores and switches (2960-2560)

Technical skills network administrator to indoctrination of devices Servers , Switching , Routing , cables , how to configure all devices network and servers. Build network topology and troubleshooting the issue found when i do.