Marcela Romanska
Angestellt, Corporate Trainer, Bosch Service Solutions
Berlin, Deutschland
Werdegang
Berufserfahrung von Marcela Romanska
2 Jahre und 11 Monate, Aug. 2019 - Juni 2022
Customer Service Representative
Bosch Service Solutions GmbH
- Support of premium customers during road and business trips - Assistance in car accidents, reporting accidents to the Public Safety Answering Points, conducting an empathetic conversation with a driver after a car accident. - Conducting a quality check of conversations of other customer representatives with the premium customers
2 Monate, Jan. 2019 - Feb. 2019
Internship Trainee
Ingka Business Service Center
- Invoice control and clarification of differences - Management of electronic invoice receipt with the help of BASWARE - Processing current business transactions in the accounts payable department - E-mail correspondence in English and German
Ausbildung von Marcela Romanska
Bis heute 2 Jahre und 9 Monate, seit Okt. 2021
CSR Manager
Wyższa Szkoła Bankowa Wrocław
2 Jahre und 10 Monate, Okt. 2016 - Juli 2019
Applied Linguistics
Adam Mickiewicz University in Poznań
Sprachen
Polnisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend