Marcus Kretschmer
Angestellt, Business Travel Consultant, Lufthansa City Center AP Reisedienst
Berlin, Deutschland
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Über mich
Lived in Germany, the United Kingdom and Malaysia, I worked in the travel industry for more than 30 years as a travel agent, corporate travel agent, as well as a GDS trainer for Amadeus, Galileo, FARELOGIX and SABRE. During this period, I also had the chance to be in a project abroad, handling as a project manager the portion of creating, observing and adjusting on the fly training for 5000 members of Malaysia Airlines staff world-wide. Furthermore I worked as a Snr. Instructional designer, developing the S.I.T.A. university to shrink a training period from 6 down to 3 weeks, saving customers thousands of Dollars in training fees. I developed a solution for Comtravo, that gave all travel agents the security to know all about SABRE, FARELOGIX, European Low-Cost-Carriers as well as Comtrovo processes related to air, for beginner, advanced and expert knowledge. This made the support process much smoother and solutions for Comtravo customer were found correct and much faster.
Werdegang
Berufserfahrung von Marcus Kretschmer
Bis heute 6 Monate, seit Jan. 2024
Business Travel Consultant
Lufthansa City Center AP Reisedienst
2 Jahre, Dez. 2021 - Nov. 2023
QA Operation Trainer / Trainer Communications
Comtravo GmbH
1 Jahr, Juni 2012 - Mai 2013
Selbstständig
MaKreMe
Instructional Designer
4 Jahre und 3 Monate, Aug. 2007 - Okt. 2011
Senior Instructional Designer
SITA
Building of the SITA University
1 Jahr und 1 Monat, Aug. 2006 - Aug. 2007
Project Manager
SITA
Project Malaysia Airlines, in Kuala Lumpur, Malaysia
1 Jahr und 2 Monate, Juli 2005 - Aug. 2006
QA Manager
SITA
1 Jahr und 9 Monate, Nov. 2003 - Juli 2005
IT-Trainer
Amadeus
10 Monate, Feb. 2003 - Nov. 2003
First Level Supporter
Amadeus
1 Jahr und 2 Monate, Jan. 2002 - Feb. 2003
Complaint Call Center Consultant
Adam Opel AG / Opel Automobile GmbH
11 Monate, Feb. 2001 - Dez. 2001
Business Travel Consultant
Euro-Lloyd AG
3 Jahre und 7 Monate, Aug. 1997 - Feb. 2001
Business Travel Consultant
TQ3 Travel Solutions
Assistant Manager
Karstadt Internal Career Path of becoming a manager
Deutsche Bundesbahn / Deutsche Bahn AG
Ausbildung von Marcus Kretschmer
3 Jahre und 4 Monate, Sep. 1990 - Dez. 1993
BWL
Fachhochschule Oldenburg/Ostfriesland/Wilhelmshaven
Sprachen
Deutsch
Muttersprache
English
Fließend