Marcus Töpfer
Angestellt, Senior Recruiter, Klarna Group
Stockholm, Schweden
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Über mich
Curiosity (Yes, the thing that killed the cat a few times!) is what drives me in my personal and professional life. The desire for knowledge, change and new input every day delivered the content for this CV as I have worked as a project coordinator, banker, in quality assurance, travel guide, artist host or radio editor amongst others. Currently I found my passion in recruiting! Have not checked myself yet but if you check for "allrounder" in the encyclopedia or dictionary next to your desk there might be a picture of me next to it!
Werdegang
Berufserfahrung von Marcus Töpfer
Sourcing, interviewing and closing top talent among a variety of domains and competences; owning the relationship with hiring teams; advising, influencing, and challenging all stakeholders where needed;
- Development and screening of Klarna's customer service quality; - Management of service partners to ensure quality goals and KPI's; - Analyzing quality and operations data to identify trends and improvement opportunities; - Initiating and delivering improvement projects;
- Technical and sales support to Klarna’s key partners; - driving integration and onboarding projects towards Klarna's partners and being a a go-to person for internal stakeholders when required for questions about Klarna’s key partners. - Support and deliver on internal data-analysis and reporting using backend admin and database management systems - Proactively delivering general improvements and lead projects. - Educating partners on Klarna’s processes, systems and tools.
1 Jahr und 4 Monate, Mai 2015 - Aug. 2016
Sales Assistant
Fyndiq
Sales- and Merchant support and team lead for module and integration testing in a generally project based work environment.
1 Jahr und 3 Monate, Juni 2013 - Aug. 2014
Project Coordinator
WOSZ Fan Shop
Planning, construction and management of online shops for professional German sports teams such as Hallescher FC, Mitteldeutscher BC and the Company's very own online shop.
9 Jahre und 2 Monate, Juni 2005 - Juli 2014
Freelancer
Meltbooking
I was was involved in the on-the-gound prearragements and the artist hospitality on music festivals such as Melt!, Splash & BerlinFestival. All in all I was involved in more than 20 of the named above festivals and served bands & artists like for example Oasis, Björk, Public Enemy and many many others.
1 Jahr und 1 Monat, Feb. 2011 - Feb. 2012
Marketing Intern
F.C. Rot-Weiss Erfurt e.V.
Internship at a professional German football club with main task in marketing and the management of the official merchandise shop, social media and match day organization.
Customer advisory service in funds management.
6 Monate, Feb. 2006 - Juli 2006
Editorial Intern
VMG Verlags- und Medien GmbH & Co.KG
Intern in editorial office and editorial music office for the German national radio stations "Radio SAW" & "Rockland", Editorial work, production assistant, conducting and editing interviews.
3 Jahre und 4 Monate, Aug. 2001 - Nov. 2004
Bank Clerk
Kreissparkasse Sangerhausen
Consultation and Sales of finance investments, insurance, loans, etc. in a 3 year job education
Ausbildung von Marcus Töpfer
3 Jahre und 7 Monate, Sep. 2008 - März 2012
Sportmanagement
Ostfalia Hochschule für angewandte Wissenschaften
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Schwedisch
Gut
Spanisch
Grundlagen