Mei Stobierski

• Support the General Manager with using existing database or spreadsheet software to create, enter, revise, sort or calculate and retrieve data for reports; and uses graphics software to provide graphs and charts for reports and presentations; write proposals; and special projects requested by the GM. • Train branch on navigating new software program (SAP) • Travel Arranger- handle travel request for entire branch. • Implemented concierge services for showsite to included walking the show floor, answeri

• Wrote grant for 2004 funding for four counties including implementing programs that best fit the area • Attend state and Agency prevention trainings and meetings. • Attend SIG meeting and assist in writing SIG grant. • Completed quarterly reports to the State Department. • Worked closely with State Department on projects pertaining to substance abuse prevention. • Help write and implement prevention plan for agency. • Facilitated community wide meetings and coordinated county fairs. • Scheduled an

• Managed and organized a statewide cessation programs including implementing telephone and web base cessation. • Provided media and outreach efforts to local communities and the state including writing news releases and designing ads for newspapers and billboards. • Developed a statewide plan to train healthcare and allied professionals on 5 A’s and intensive tobacco counseling. Developed and categorize a Statewide Tobacco Cessation Provider directory. Assisted in developing the 5-Year Strategic Cessati

• Supported the Assistant General Manager with creating informational job cost files, updating excel event schedule, answer escalated calls and special projects including overseeing receptionist responsibilities, quarterly spreadsheets and on site security. • Assisted Office Manager with ordering office supplies, uniforms and nametags. Billed storage invoices for freight companies. • Managed Javits labor and balancing Javits invoices for Regional Vice President. • Track and invoice exhibitors for airfrei

• Answer incoming calls in B2B and 5500 queues ensuring 100% customer satisfaction including processing of teleconversions, ESN changes, account changes and activations. • Have taken escalated calls from dealers and customers. • Process credit decisions for personal and business applications, credit analysis, RPT reconciliation, switch manager and error queue. • Facilitated and supervised department of 60 representatives in the absence of management. • Managed and trained a small group of representativ