Michael Tobias
Angestellt, Director Operational Policies, Risk & Controls, eBay Customer Support GmbH
Dreilinden, Deutschland
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Berufserfahrung von Michael Tobias
Bis heute 3 Jahre und 4 Monate, seit März 2021
Director Operational Policies, Risk & Controls
eBay Customer Support GmbH
Bis heute 5 Jahre und 8 Monate, seit Nov. 2018
Director Operational Governance & Partner Engagement
eBay Support GmbH
5 Jahre und 8 Monate, Apr. 2013 - Nov. 2018
Head of DE Global Service Delivery
EBay Customer Support GmbH
4 Jahre und 4 Monate, Jan. 2009 - Apr. 2013
Regional Support Director West & Central Region
Transcom WW
- Head of Business and Local IT Support Function for Benelux, Baltics and Central European Region - Manager of Regional Support Managers within West & Central Region
2 Jahre und 7 Monate, Juni 2006 - Dez. 2008
World Wide Business Support Manager
Transcom WorldWide
People and functional/process leadership to all Business Support Teams within Transcom World Wide
Manager of 7 CRM (Siebel) Solutions Project Managers owning and participating to CRM enhancement activities/projects
2 Jahre und 1 Monat, Nov. 2003 - Nov. 2005
Oracle ERP OM Support Manager EMEA/U.S.
Agilent TechnologiesManager of 8 Business Process Engineers accountable for the end user support related to the ERP Order Management platform
Manager of 7 Senior Business Process Analysts within Commer-cial Services EMEA and South America
2 Jahre und 9 Monate, Nov. 1999 - Juli 2002
Business Process Analyst for EMEA and SAR
Agilent TechnologiesProcess Design, consulting, simplification in the area of Quote- and Order Management
1 Jahr und 5 Monate, Juli 1998 - Nov. 1999
Business Process Consultant for Germany
Hewlett Packard
End user application- and process support within Quote and Or-der Management
Ausbildung von Michael Tobias
5 Jahre und 10 Monate, Okt. 1992 - Juli 1998
Wirtschaftsingenieurwesen
University of Karlsruhe & Kaiserslautern
- Operations Research - Macro Economics
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Gut