Mike Lütjens

Angestellt, Senior Systems Engineer, Werum IT Solutions

Adendorf, Deutschland

Fähigkeiten und Kenntnisse

Troubleshooter
Analytical Skills
Vast customer support experience
Online Community Management
Content Management
Event Management
Project Coordination

Werdegang

Berufserfahrung von Mike Lütjens

  • Bis heute 4 Jahre und 6 Monate, seit Jan. 2020

    Senior Systems Engineer

    Werum IT Solutions

  • 2 Jahre und 2 Monate, Apr. 2017 - Mai 2019

    IT Consultant

    DATAGROUP
  • 2 Jahre und 9 Monate, Jan. 2014 - Sep. 2016

    Team Coordinator Customer Relationship

    Ubisoft Entertainment

  • 1 Jahr und 5 Monate, Juni 2012 - Okt. 2013

    Senior Support Engineer

    Microsoft

    Senior Support Engineer for MS Exchange

  • 2 Jahre und 6 Monate, Juni 2009 - Nov. 2011

    Senior Community Manager

    Gameforge Productions GmbH

    Community Manager, successfully launch of Cabal Online and Wizard101 in Europe. Content and Event creation for Facebook, Twitter, Youtube and ingame events, Head of support managing a voluntary support team.

  • 10 Monate, Aug. 2008 - Mai 2009

    Senior Game Master

    GOA

    3rd lvl ingame support, creating canned responses for the german market, building policies, quality assurance

  • 6 Monate, Dez. 2007 - Mai 2008

    Game Master

    Blizzard Entertainment Europe

  • 1 Jahr und 4 Monate, Aug. 2006 - Nov. 2007

    Game Master

    Sitel

    Game Master for World of Warcraft

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

Community Management
IT
Customer Relationship Management
Project management

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