Mingsong Dong

Served many different customers per day with 100% accuracy Customer service, including practicing empathy and patience Communication, listen and providing answers with accuracy and clarity Interpersonal skills and conversational skills Flexible and comfortable in a fast- paced setting Dedication to professional presentation

Leadership Development Experience through a Global Volunteer opportunity tackling the Sustainable Development Goal Quality Education Help children to build up some different world view and knowledge to a different country situation as an eye-opener Help to build up their self-conscious and self-confidence to face a brand new future world Engage in their games, also engage them in our different games to help them understand group power

Made the Voice- over for the Weekly On- line advertisement. Online Data collection for the coming article and summarise the data as a database Organized and maintained company records and files, orders office supplies and equipment as needed and transcribe meeting minutes Authors the monthly magazine and post weekly blog article Utilizes Excel to monitor and complete report to the office manager for review

Negotiator between the company, actors, anchors, works and the present audiences As a leader of the Properties Crew to provide a better work area for the show and as an organized team to cooperate with the other teams Provide professional help for the stage and solve problems in a quick and professional way Noticed existing problems and created a better way for more effective work Control the live broadcasting system Worked approximately 18 hours in the backstage to achieve success.

Producing and recording News every day and edit program Translate necessary and important Chinese News in English and produce it as an official producer Do voice- overs as News narrator and prepared self- report Successfully spearhead News on social media including WeChat and Weibo Manage social media planning for the department Monitor online presence of company's brand and engage with the offline audience, listeners and customer relationship

Lead a whole volunteer team to provide professional help for the company as arranging the huge meeting for more than 500 people Host the soiree of the festival and react as quick as possible when there was an emergency situation in the stage Handle the after payment for the extra worker and deal with the goods for the guests

Help the exchange student and teachers to register for the school, find flat and dormitory, get the connection within the campus Arrange welcoming meetings for the newcomer Help to fulfill all necessary Chinese documents for the newcomers Arrange schedules for the students

Major: Religion und Kulture (Religion and Culture) GPA: 2,4

Major: Broadcast Announcing& Anchoring Art (Chinese &English Bilingual) GPA achieved: 2.3(German Note)