Mirela Berghian
Bis 2014, Butler Manager, Raffles Praslin Seychelles
Taba, Ägypten
Werdegang
Berufserfahrung von Mirela Berghian
11 Monate, Juni 2013 - Apr. 2014
Butler Manager
Raffles Praslin Seychelles
- Leading a team of 10 Butlers offering personalized service to the guests. - Monitoring the Butlers performance, guiding and coaching in order to achieve the highest standard of service.
1 Jahr, Nov. 2011 - Okt. 2012
Guest Services Manager (acting Front Office Manager)
Komandoo Island Resort Maldives
- Responsible for all the activities that comprise guest service: Front Office, Guest Relations, Guest Entertainment and Food and Beverage Services. - Takes over the responsibilities of the Resort Manager in his / her absence from the island. - Assist the Resort Manager in his / her day to day operations.
11 Monate, Dez. 2010 - Okt. 2011
Graphic Designer
Inkmaster Design
- Designing logos, icons and other graphics in vector format. Designing menus, posters and stationary. - Basic web design / HTML editing. - Proficient use of Inkscape and Scribus, as well as Adobe Illustrator, Photoshop and Corel Paint. - Responsible with the optimization of the final design for the printing house. - Very good photography skills, image composition and color management.
1 Jahr und 5 Monate, Juli 2009 - Nov. 2010
Guest Relations Manager
Sonesta Beach Resort Taba
- Meeting the VIP guests upon arrival: check-in the guests and escorting them to the room - Designing collaterals for guests use and for in house sales - Handling guest complaints and requests - Organising and conducting orientation/ fam tours for travel agents - Actively up-selling the in house promotions - Handling the guests' comment cards and issuing a monthly report for the GM - Assisting the Reception during busy hours - Taking Duty Manager task once a week
1 Jahr und 2 Monate, Juli 2007 - Aug. 2008
Executive Secretary
Le Meridien Al Aqah Beach Resort, Fujairah, UAE
3 Jahre, Juli 2004 - Juni 2007
Executive Secretary
Mövenpick Resort & Spa El Gouna, Egypt
1 Jahr, Aug. 2003 - Juli 2004
Secretary to the Executive Assistant Manager
Moevenpick Resort & Spa El Gouna, Egypt
2 Jahre und 8 Monate, Nov. 2000 - Juni 2003
Site Manager Assistant
SC ASA Holding S.A.
3 Monate, Aug. 2000 - Okt. 2000
Transports Coordinator/ Dispatcher
S.C. Edy International S.R.L., Brad, Romania
2 Jahre und 6 Monate, Feb. 1998 - Juli 2000
Bookkeeper
S.C. BG Prosecom S.R.L., Deva, Romania
Ausbildung von Mirela Berghian
Political Sciences
Faculty of European Studies, Babes-Bolyai University Cluj -Napoca, Romania
Sprachen
Englisch
Fließend
Französisch
Gut
Italienisch
Fließend
Rumänisch
Muttersprache
Deutsch
Grundlagen