Miriam Kubrat
Selbstständig, Inhaberin, STEINARIUM
Jena, Deutschland
Werdegang
Berufserfahrung von Miriam Kubrat
Bis heute 5 Jahre und 2 Monate, seit Mai 2019
Inhaberin
STEINARIUM
Das STEINARIUM bietet ein breit gefächertes Sortiment an Systembausteinen verschiedener Hersteller, welche stets miteinander kombinierbar sind. Hier finden kleine und große Kinder das Richtige für ihre vielen Ideen. Deine eigene Sammlung kann kreativ und unkompliziert ergänzt und erweitert werden. Natürlich hält das STEINARIUM auch seltene Sets, besondere Schlüsselanhänger, offizielle LEGO Bekleidung und individuellen Service bereit.
5 Monate, Aug. 2018 - Dez. 2018
Store Manager
TESLA Motors
Leading a team of 10 Product Specialists in the store and 2 Sales Advisors in the service center • 150m² Sales Area • Operational store-, sales- and budget responsibility • Preparation of current and historical sales figures and compilation of comparative statistics • Staff recruitment • Training and coaching • Preparing and conducting performance appraisals • Service and advice
Managing the LEGO Brand Store with 17 employees • 200m² Sales Area • Operational store, sales and budget responsibility • Preparation of current and historical sales figures and compilation of comparative statistics • Staff recruitment • Identification and development of junior executives • Training and coaching • Training of new Store Managers for other store locations • Preparing and conducting performance appraisal • Evaluation of customer and test buyer results
7 Monate, Sep. 2017 - März 2018
Interim Store Manager, LEGO Store Shanghai
LEGO Toy Co. Ltd.
Managing the LEGO Brand Store (Disney Land) with 50 employees • 1000m² Sales Area • Training and Coaching • Ensuring the service standards • Team Development • Coaching and developing 3 Assistant Store Managers for their step-up • Identification and development of junior executives • Close cooperation with the departments HR, Marketing, Visual and Merchandising for Asia • Implementation of LEGO standards and guidelines • Introduction and implementation of occupational safety standards
Managing the LEGO Store Frankfurt with 18 employees •160m² Sales Area • Training and coaching • Preparing and conducting performance appraisals • Store, sales and budget responsibility • Restructuring of internal store processes • Identification and development of junior executives • Preparation of current and historical sales figures and comparative statistics • 3-month intensive training of the new Store Manager for Frankfurt until September 2016
Monitoring and evaluation of customer and test buyer feedback • 200qm Sales Area • Train the employees to get operational standards to achieve targets • Compliance with occupational safety measures and administrative routines • Planning and implementation of local events in collaboration with Marketing & Merchandising • Regular performance feedback and creation of bonus-relevant performance reviews • Preparation and implementation annual target agreement discussions • Goods management
Weekly preparation of current and historical sales figures and compilation of comparative statistics • Responsibility for the budget and sales of the LEGO Brand Store Hamburg • Evaluation of key business figures such as personnel costs • Visualization of sales statistics and success checks for employees • Creation of individual action plans for the realization of targets Training in goods-specific storytelling to create targeted emotions • Inventory management
Compliance with LEGO quality and service standards • Ensuring high customer satisfaction and de-escalation management • Team coordination according to strengths and responsibilities • Product and sales training • Cash accounting, preparation of cash reports and daily financial statements • Control and documentation of incoming and outgoing goods • Maintenance and design of the sales area and the warehouse • Responsible for product presentation and implementation according to guidelines
Consulting and sales with cash activity • Receipt of goods, processing and storage • Execution of local events
Sprachen
Deutsch
Muttersprache
Englisch
Fließend