Moetaz Bellah Massoud
Angestellt, Enterprise Applications Support Engineer (SLS), Vodafone Global Enterprise
Cairo, Ägypten
Werdegang
Berufserfahrung von Moetaz Bellah Massoud
Bis heute 10 Jahre und 2 Monate, seit Mai 2014
Enterprise Applications Support Engineer (SLS)
Vodafone Global Enterprise- Manage the platform back-end servers. - Ensure to meet the systems availability for all the back-end systems excluding planned outage. - Follow-up on the daily health checks and fix problems once they appear on a server. - Insure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA. - Clear notification for any production problems - IR report. - Escalate and communicate raised issues from Vodafone OpCos to the 3rd line of support.
10 Monate, Juli 2013 - Apr. 2014
Linux Systems Administrator
eSpace for Web Development and Mobile Applications
Ausbildung von Moetaz Bellah Massoud
9 Monate, Okt. 2012 - Juni 2013
Unix
Internship at Institute of Information Technology at UNIX Administration dep.
UNIX Administration
4 Jahre und 10 Monate, Sep. 2007 - Juni 2012
Communications & Electronics
Alexandria University, Faculty of Engineering , Egypt
LTE 4G Downlink Shared Channel
Sprachen
Englisch
Fließend
Arabisch
Muttersprache