Mohamed Abouhouij

Responsible for implementing system administrative tasks in the customer environment mainly for networking, storage and virtualization (Cisco, ASA, 3Com, 3PAR, Storeones, Aruba, IMC, VCenter, Virtual Volume, Datastore) Implement, review dashboards and manages output from Oneview Management Appliance, BSM, Sitescope. Setting up VPN site-to-site to access the customers' infrastructures KPI performance reports and incidents handled

HPE networking equipment in EMEA region: switches (Comware, provision and ArubaOS software), routers (Comware software - MSR series), Wireless (MSM, Unified and Aruba) and Management solutions (IMC). Resolved customer concerns efficiently and expeditiously, resolving 100 issues per month. Was selected as top performer during FY17 Q1 and Q2 in terms of metric case volume, remote resolution % and full compliance Been nominated for intermediate job-level position with less than a 2-years' experience.

Installed and maintained many company's servers Built the company's test lab for with a varies systems and solutions, in order to simulate any implementation environment for any customer (ESXi, Windows distribution, Linux distributions, MS Exchange, Cisco Switch) Was entrusted to implement KASPERSKY Internet Security Solutions and THALES Payment Hardware Security Module (HSM) Payshield 8000/9000 for high-end customers Had handled the onsite technical interventions

Provide a theoretical and practical training sessions Cisco IT essentials program. Provide a theoretical and practical training sessions Robotics“LEGO Mindstorms NXT”.

Design an Embedded queue management system Description: A solution that was implemented to maintaining order, guarantee time saving and efficiency in customer services queued environments such as: banking, hospitals...etc. We include the advantage of reports generating to monitor the performance and manage the work flow. Technologies: Raspberry Pi, Microsoft visual studio, Android developer tool, Jasper Ireport, Owncloud, Mysql, PHP, VMware, ESXI The solution sold to varies prestigious companies

Top of class 2014 Top of class 2013