Mudit Sukumar

Singapore Leads is one of the pioneer in generating business data for companies across various industries. Our unique methodology has enabled our clients to grow consistently. Working on the end to end sales process i.e. starting from sourcing, developing of leads to gathering requirements and finally delivering the required data. Have to be constantly in touch with the clients and the delivery team to create a better understand of the client requirement so as to increase quality and minimize errors.

Call and e-mail potential leads generated by market research team using Xenia Generating leads through LinkedIn and working on them Working with existing clients to crack corporate deals Regularly updating Xenia (CRM) Creating weekly and Monthly sales report

Manage customer accounts Dealing with inbound calls regarding customer enquiries about the shopping accounts on Shop Direct. Taking payments securely. Securely managing customer related data.

Manage customer accounts on the system on the provided software. Dealing with inbound calls to resolve customer queries regarding TV, phone and broadband maintaining very low transfer rate. Making target based inbound sales of various TV, phone and broadband packages.

Train new recruits to work as on field sales representatives for the promotion of different kinds of Phone and broadband packages of the above mentioned client. Dealing with product related queries of the customers on the field.