Murat Amun

• Identify review and highlight improvement areas of inefficiencies of technology • Working with the Project Sponsor to agree project objectives and delivery timescales. • Ensuring that work streams are planned and executed effectively, delivering on schedule and on budget. • Establishing and maintaining appropriate project and risk management processes. • Lead workshops and discussions on designing and realigning processes with various stakeholders.

• Worked with a team of engineers to discover and rectify network insufficiencies. • Identifying process problems and implementing new and improved policies and processes. • Support leadership by motivating team members to meet project goals, adhering to their responsibilities and project milestones. • Analyzed trends in customer complaints to pinpoint the causes and propose solutions to preclude customer dissatisfaction

• Owned and managed local network processes. Reported KPI statistics and aimed at improvements of accessibility, retainability, mobility and availability of network cells. • Building strong customer relationships exceptional service and a 'can do’ attitude that surprises customers. • Ability to work with attention to detail and work in a team communicating and liaising with other team members to hit common goals and deliver projects.