Nagaraju Nalle
Angestellt, Advisory Consultant-SAP CRM, IBM India Pvt Ltd
Bangalore, Indien
Werdegang
Berufserfahrung von Nagaraju Nalle
Bis heute 5 Jahre und 2 Monate, seit Mai 2019
Advisory Consultant-SAP CRM
IBM India Pvt Ltd
• Review the Business requirements and prepare functional specifications required for the implementing the solution. • Review and finalize the test scripts required for the User Acceptance testing. Organize and co-ordinate the project related meetings and reporting • Supporting and testing the technical enhancements performed by the technical team.
• Successfully Architected and deployed the different projects in Juniper and ensured stability of the projects. • Working on production support and enhancement through Agile methodology. Stakeholder Management during the Project execution. • Gather the Business requirements and effectively Blueprinting the same. • Handle the realization phase and functional ownership in the project
• Managed successfully a team of 6 resources with the ownership of Architecture, supporting and enhancement of the CRM Service solutions • Understand the requirements clearly and provide the solution as per the requirement within the time period without any escalations. • Engage with key business and process owners to get the business requirements and delivered the object as per the requirement • C4C Data workbench for loading accounts and contacts data
2 Jahre und 2 Monate, Mai 2011 - Juni 2013
Senior Associate consultant
Robert Bosch, Bangalore, India
• Attended business meetings to gather the requirement and E2E implementation for ZAFCO client. • Prepared Business process Document for the IC Process and customize all the settings in CRM IC area as per the requirement • Provided application support for different GB’s in Robert Bosch • Involed Robert Bosch HRSSF project in Testing phase.
2 Jahre und 5 Monate, Jan. 2009 - Mai 2011
Package Solution Consultant-SAP CRM
IBM India Pvt Ltd, Bangalore
• Handled new change requests and delivered within the time. • Conducted the KT Sessions to the AMS team after the project gone live. • Involved New Requirement which is related to integration with CRM Complaints & FSCM Dispute Management • Data Monitoring & Orchestration between CRM Application & Mobile devices
1 Jahr und 5 Monate, Aug. 2007 - Dez. 2008
Consultant- SAP CRM
Bristlecone India Ltd
• Given support for different types of Production issues and provided the resolutions to the users on priority basis. • Actively Participated end user training after post go-live
Ausbildung von Nagaraju Nalle
1 Jahr und 9 Monate, Aug. 2002 - Apr. 2004
Marketing & IT
Andhra University
Specialized in Marketing & IT
2 Jahre und 9 Monate, Aug. 1998 - Apr. 2001
Computer Science
Andhra University
Specialized in Computer Science
Sprachen
Englisch
Muttersprache
Deutsch
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