NawazMohammed Khan

Professionalism in telephone skills. Ability to work independently, exercising discretion and judgment. Ability to manage multiple tasks and changing priorities. Capability of maintaining a favorable company image when interfacing with outside sources.

Responsible for developing travel plans for our company and client as per the policy and travel budget requirements with department wise Working on Travel Agency vendor platform, dealing closely with Airlines Revenue Management system on behalf of Travel Agency, Checking all the fares concern to sector wise/Airlines deal wise following standard procedure of issuing the ticket with approval matrix.

Arranging flights, insurance and accommodation for clients. Handle all complaints that relate to routine operational issues, difficult refund situations and difficult customers. Ensure that complaints/feedback is objectively investigated, analyzed and responded to, thereby securing the goodwill and retention of the customer and maintaining the image. Liaise with all clients (internal and external) to audit service levels, and propose operational chance where necessary to optimize client satisfaction.

Accurate ticketing in order to ensure that associate is positioned in time and associate does not suffer any financial implications regardless to Travel plan approval etc. Deals with ticketing requests as well as reissues by associate/managers members at short timescales Understand the need of the associate provide accurate and updated information and ensure maximum conversion and ensure maximum satisfaction

Understand the need of the guest provide accurate and updated information an ensure maximum conversion and ensure maximum guest satisfaction Create and update bookings accurately and completely and ensure that they are closed with NIL balance with clear communication. Feed in all enquiries received with complete details of guest Maintain self-discipline and cleanliness at work station Administering and managing EUPOL/FRENCH EMBASSY/CANADIAN EMBASS Diplomatic mission.

Solid understanding of the (focus on medium sized business) and associated market issues and needs Sufficient understanding of how products and technology fit together to create a compelling business proposition Ability to conduct entire sales cycle with pre-sales assistance as necessary Demonstrable experience selling Airlines solutions to executive management

Have undergone the theory and piratical knowledge of Accounts banking and computer science.