Nicole Elizabeth Williams

Drafting policy proposals presented to the Mayor's administration relating to citizen services, marketing and streamlining service delivery throughout the City of Richmond. Dealt with constituent casework, liaising with officials from Public Works, Public Utilities, Social Services, Code Enforcement on behalf of citizens in the First District in the City of Richmond. Manages social media to alert citizens to upcoming community events and relevant press releases

Worked to resolve constituent issues relating to telecommunications, benefits, pensions and local government matters throughout Angus, Scotland as a member of staff for Kirstene Hair MP Drafted communications to other government ministers in Westminister, Holyrood, and local council officials. Responsible for weekly issue briefings for Ms Hair including casework statistics, news, and meetings with government officials and Scottish businesses

• Compiled and edited of a field operations guide for campaign staff, volunteers and supporters of a possible campaign for the Presidency of the U.S. by former Virginia Senator Jim Webb • Additionally assisted the Webb grassroots organization, WebbNation2016 with the production of social media and cost effective ideas to the wider group to garner views and media exposure

• Worked on campaign to elect New Orleans City Councilwoman Stacy Head to Council-at-Large 2012, worked on District B Council seat re-election 2010 • Social media coordinator (Facebook, twitter, online advertising, and reporting) • Creator of productive donor list used for fundraising • Took lists of past donors to prior citywide political campaigns and sorted the information into a database. Also helped to coordinate getting out invitations for fund raising to hundreds of potential donors.

Supported Rep. Neil Abramson through successful re-election campaign to Louisiana House of Representatives Duties have included political canvassing of Uptown/Carrollton areas of New Orleans. Louisiana State Representative District 98. Accompanied Rep. Abramson to social gatherings and endorsement forums. Part of advance team to set up for campaign events, coordinate with local community groups and leaders.

- Support of Windows OS, Outlook, Active Directory administration as a contract employee to the U.S. Department of the Interior offices in New Orleans, Louisiana, US - Dell hardware, mobile and desktop - proprietary oil and gas industry application install, rollout and support

-Utilized social networks to do outreach and market Wizard World Comic Cons in the United States and Canada. Outreach to various regional groups. -Worked with PR representatives to publicize upcoming conventions in various cities throughout the United States and Canada. -Assist Wizard World as needed, New Orleans, Miami, Toronto Comic Cons 2011 and New Orleans Comic Con 2012

• Keep District B databases of outstanding property blight up to date • Answering constituent phone calls and routing outstanding issues to the proper offices for resolution • Onsite experience in inter-departmental communications and problem resolution

• End user support of computer systems at Freeport-McMoran, including roll out of new Windows desktops and laptops • Project work on integrating desktop standards between acquired company in Phoenix, AZ in addition to the New Orleans location.

• Support of several hundred desktop workstations in a Verizon customer support center running Windows 2000/XP, on Dell and HP client hardware • Support and installation of several VZW proprietary applications, and troubleshooting of computer hardware in large corporate environment • Rollout and GHOST imaging of new desktops and laptops and support of users that work via VPN/EVDO Air cards

Political Science/History coursework. Courses consisted of: Western European Governance, Latin American Governments, Politics and Public Policy, Research Methods, American Legislative Process, International Conflict. Graduated with US GPA 3.85/4.0, equivalent to UK First Class Honours