Nicole Engl

• Organizing & overseeing of all executive duties in the executive office and daily restaurant business • Preparation & organization of events and meetings • Merchandising management • Creation, preparation & translation of presentations • Trip planning & management for company executives • Travel Expenses for CEO • Event organization • Cross-departmental project support • Organization of company exhibitions • International project coordination

Assistenz der Geschäftsführung

• Organizing & overseeing of all executive duties in the executive office • Preparation & organization of meetings and related documentation • Telephone management • Supporting international subsidiaries & their managing directors • Creation, preparation & translation of presentations • Trip planning & management for company executives • Accounting • Event organization • Cross-departmental project support • Organization of company exhibitions • International project coordination

Organizing the complete travel of school classes from UK to Europe: Coordinating flights, airport transfers, planning journey by ferry/ shuttle. Booking accommodation, catering, equipment, resort representatives, ski school and individual tuition, ski hire, lift pass, excursions, round trips and entertainment/ event program. Advising and assisting the party leader. Calculating price packages tailor-made to budget. Market research, marketing and brochure production. Dealing hotel and supplier contracts.

• Organizing & overseeing of all executive duties in the executive office and daily restaurant business • Preparation & organization of events and meetings • Merchandising management • Creation, preparation & translation of presentations • Promotion • Cross-departmental project support • Organization of company exhibitions • International project coordination

• Organizing & overseeing of all executive duties in the executive office • Preparation & organization of meetings and related documentation • Telephone management • Supporting international subsidiaries & their managing directors • Creation, preparation & translation of presentations • Trip planning & management for company executives • Accounting • Event organization • Cross-departmental project support • Organization of company exhibitions • International project coordination

Office- & Eventmanagement, Schwerpunkt Oktoberfest München/ Leitung eines 85köpfigen Teams • Organized &supervised the secretarial pool of 6 secretaries • HR planning including management & recruitment • Administrative & managerial duties • Coordinated visits of international customers • Handled all international communications in English • Oversaw customer care • Was the right-hand of the company CEO • Interpreted at meetings & trips • Co-organized PR & acquisition

Aufbau und Supervision Callcenter Inbound/ Customer Care für die Kunden des Digitalsenders Premiere • Calculated the operative business capacity • Carried out HR planning & optimization for 130 employees, taking into account weekly & monthly assignment forecasts for all departments • Created presentations & statistics and prepared all manual reporting for the entire department

Aufbau und Leitung des Inbound Call Centers "La Source" (französisches Pendant zu Quelle Katalogversand Deutschland) • Recruited & trained new employees • Provided team motivation & management • HR planning • Made regular quality & documentation inspections • Administrative duties