Nicole Hildenbrand

Financial and investment consulting -Support of the management -Create independently a market- and competitor analysis -Participation to trade fairs, workshops and acquisition events -Hospitation to customer advisory services: finance, investment, banking and career

Reception and reservation -Shift leader and responsibility for subordinates -Welcoming and individual care of international guests -Contact person for requests and complaints -Training of new colleagues -Accountability of cash and all statements -Drafting contracts and offers

Reception, reservation and meeting department -Processing of individual and group reservation requests -Handling payment transactions and writing customer-specific offers -Hospitality service to international guests -Responsibility over reception and induction of new employees

Dual Study- partner company Marketing and accounting Customer Service: reception and reservation department Executive housekeeper -Contact person for guest requests and complaints -Organization of employees and distribution of tasks -Monitoring work processes and control of the guest rooms -Training of new employees

Dual Study-partner company -Customer service: A la carte, catering, meetings and congresses -Hosting guests and responsibility for the restaurant and bar area -Managing your own station -Monitoring work processes -Induction of new employees and performance of internal training courses -Organization of subordinate employees and assignment of tasks -Daily closings and checking cash -Working with the computer system Micros Simphony

-Real estate economics -Theory of economic policy reforms -International management and business cooperation -Communication and distribution -Organizational behavior and leadership -Strategic management -Behavioural fundamentals of PNPM -History of economic: theories and developments

Rooms Division Management Food and Beverage Convention and Event Management Hotel Accounting and Yield Management Information Technology and E-Commerce Managing Service Operations Management Information Services Destinationsmanagement Facility Management Immobilienbewertung