Nikolaj Seel

- Managed SMB and public accounts for Swiss German market - Overachieved consecutive quarterly targets (up to 160%) - Developed strong internal and external (distributors, partners) relationships to maximize portfolio’s potential - Deepened technical expertise to provide superior customer service - Took responsibility for managing public and private RFP’s - SMAC certified - Participated in volunteering activities to raise funds for Red Cross

Managed small, medium and enterprise accounts; drove business and telesales for maintenance department for German market; Took responsibility for maximizing product maintenance revenue to up to 1,7 Mio EUR; Liaised with Sales, Customer Interaction Center (CIC), and other departments to provide a solution of diverse customer issues; Built a strong expertise in OEM, Value Added Reseller and further important segments

Drove S&S sales for IBM products for the German market; Delivered high results (up to 119%) against monthly/quarterly forecasts and targets; Directly owned and managed the S&S sales process for assigned accounts in collaboration with distributors, business partners and the global IBM team; Negotiated and closed S&S contracts with a volume up to 1,3 Million EUR, while constantly protecting and enhancing customer relationship with IBM clients;