Pankaj Chhabra
Angestellt, Manager, Vodafone Idea Limited
Mohali, Indien
Werdegang
Berufserfahrung von Pankaj Chhabra
Bis heute 13 Jahre und 8 Monate, seit Nov. 2010
Manager
Vodafone Idea Limited
Presently handling customer services for state Himachal Pradesh India. Responsible for handling customer services through Retail Stores, Provisioning for prepaid and postpaid numbers, Problems resolution, Disputes Management, Retail Store handling, Customer Escalations and resolution, Channel Management, Market visit to retail shops for new process training and competition benchmarking
4 Jahre und 7 Monate, Apr. 2006 - Okt. 2010
Assistant Manager
Quadrant Televentures Pvt Ltd.
Handling Collections, Retentions and Bad Debt for Amritsar Zone Punjab India. Channel partner handling for dedicated base allocation in different cities / Towns in Amritsar Zone. Management of Barring and unbarring activity for timely collection of billing dues. Customer resolution for collection recovery and churn reduction.
1 Jahr und 5 Monate, Dez. 2004 - Apr. 2006
Officer
Hutchison Essar South Limited
Handled billing and collection for Chandigarh zone from 0 bucket to bad debt declaration.
2 Jahre und 5 Monate, Aug. 2002 - Dez. 2004
Collection Coordinator
Reliance Jio Infocomm Limited
handled collection agencies for 0 & 1 bucket collection for Amritsar Town.
Ausbildung von Pankaj Chhabra
2 Jahre und 1 Monat, Aug. 2007 - Aug. 2009
Management
National Institute of Management, Maharashtra
General Management Consumer Behaviour Busness Communication Organizational Behaviour Business Ethics Human Resorce Management Financial Management International Business Export Management Corporate Law Advertising Management Marketing Management Telecom Management
10 Monate, Juni 2000 - März 2001
Medicals
Guru Nanak Dev University
Laboratory Medicine Human Disease & Process Pharmacology Medico-Legal Concepts Laboratory Medical Grammer and Editing
2 Jahre und 8 Monate, Aug. 1997 - März 2000
Medical
Guru Nanak Dev University
Zoology Botany Chemistry