Peter McDonald Kelly

Berufserfahrung von Peter McDonald Kelly

• Bis heute 3 Jahre und 3 Monate, seit Apr. 2021

  Global Robot Repair Manager

  NEATO ROBOTICS Inc.

  Manage global repair centres, driving repairs, cost effectiveness & customer satisfaction. Management of test equipment, procedures, spare parts, repair documentation. Monthly business reviews of Servce Level Agreements, Turn Around Time, KPI´s & cost. EMEA based multilevel interface for Neatos Engineering, Operations, marketing and sales teams on HW/SW, mechanical Robot function, Root Cause Analysis, hands on repair. Onboarding and setup of new repair partners. Refurbishment and Harvesting projects.