Peter Comb

Angestellt, Principal Consultant, ICS

tampa, Vereinigte Staaten

Fähigkeiten und Kenntnisse

call center
reporting ICON
Infomart
Oracle data warehouse
System Integrator
professional services

Werdegang

Berufserfahrung von Peter Comb

  • Bis heute 18 Jahre, seit Juli 2006

    Principal Consultant

    ICS

    Consulting, Operations, Sales and Implementation Manager with big-ticket complex technical and sales experience. Has the ability to quickly empathize with his client’s culture, “what goes on around here,” and relate business benefits across the client value chain. Ability to lead from the front with experience in a start up environment or a large corporate culture. Focused on Next Generation Contact Center (NGC²) solutions which includes unique services around - Solving the reporting Conundrum - Genesys Inf

  • 10 Jahre und 1 Monat, Juli 1996 - Juli 2006

    Executive Director

    Verizon, Call Center Services

    Consulting, Operations, Sales and Implementation Manager with big-ticket complex technical and sales experience. Key Accomplishments • Organization Transformation - Transformed a direct/hunter sales team into a consulting organization focused on enterprise customers from a business, financial and technical perspective • International Startup - Built a Call Center Services organization including sales and delivery in UK, France and Germany • Problem Solving - Consistently asked to takeover problems areas

  • 5 Jahre und 1 Monat, Juni 1991 - Juni 1996

    IT Director

    ABV Rock Group KB

    • Responsible for the corporate Computer department of 55 people in head office and six remote sites • Provided specialist support including Unix, Informix, Network administration to the HQ and six remote sites • Chairman of the IT committee responsible for producing and implementing the IT strategy • Completed the complete life cycle on Payroll, Pension and Finance systems • Primary lead for all database design and architecture of corporate systems • Implemented Data modeling/ER techniques throughout the g

  • 1990 - 1990

    Consultant

    Link Associates

    • Customer Database using Oracle, SQL*Forms, PRO*COBOL. • MIS Reportwriter using PL/1, DB2. • Legal Database using PL/1, CICS, DB2 with SDF and Intertest.

  • 5 Jahre und 2 Monate, Juli 1984 - Aug. 1989

    Consultant

    IBM UK

Ausbildung von Peter Comb

  • 2 Jahre und 7 Monate, Jan. 1994 - Juli 1996

    MBA

    Heriot-Watt

    Business

  • 3 Jahre und 9 Monate, Sep. 1982 - Mai 1986

    Bsc Computer Science

    Sunderland University

Sprachen

  • Englisch

    -

21 Mio. XING Mitglieder, von A bis Z