Peter Margreiter
Selbstständig, IT Business Consultant, (Freelance)
Bizau, Österreich
Andere XING Mitglieder, die Peter Margreiter heißen
Werdegang
Berufserfahrung von Peter Margreiter
Bis heute 7 Jahre und 5 Monate, seit Feb. 2017
IT Business Consultant
(Freelance)
1 Jahr und 1 Monat, Jan. 2020 - Jan. 2021
Information Technology Service Delivery Manager
ServiZurich
Cross-functional project management and consultant in a highly dynamic IT business delivering Cloud Services to private customers and B2B solutions. • Team management and organisational set-up. • Design Jira and Confluence access concepts and rights. • Translate business requirements into system requirements. • Design and document operational process. • Coach Customer Service (ITIL). • Consult and implement Quality Assurance initiatives. • Consult and draft contracts and operation level agreements.
1 Jahr und 1 Monat, Jan. 2016 - Jan. 2017
Head of Process
Business Centric Services Group
Drive change to transform the day to day operation to an ITIL- based model. Design and implement the support process in close cooperation with the COO, including tool selection and implementation. Lead and implement the necessary changes to BCSGs Information Security Management System with the goal to get the ISO 27001 certification. Draft and consult the service delivery part of client contracts.
1 Jahr, Jan. 2015 - Dez. 2015
Senior Expert Operations Excellence, Quality Assurance & Process Optimisation
in formation
2 Jahre, Jan. 2013 - Dez. 2014
Senior Expert Operations Support & Quality Assurance
Deutsche Telekom AGEstablished and supported an end-to-end Operations organization by implementing a company wide ITIL processes framework and a lean reporting to efficiently manage the service delivery. Led the implementation of an cross-functional Quality Assurance framework that resulted in to a significantly improved service quality. Managed high risk internal projects (e.g. Cloud infrastructure migration).
4 Jahre und 3 Monate, Okt. 2008 - Dez. 2012
International Service Manager Messaging
T-Mobile UK
7 Jahre und 5 Monate, Aug. 1999 - Dez. 2006
International Service Manager Value Added Services
T-Mobile Austria GmbH
1 Jahr und 10 Monate, Okt. 1997 - Juli 1999
Test and Presentation Manager
Schiebel Elektronische Geräte GmbH
Ausbildung von Peter Margreiter
2000 - 2001
General Management
Donau Universität Krems, Weatherhead School of Management
1989 - 1997
Elektrotechnik
TU Wien, Technical University Vienna
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Gut