Pooja Sharma

Experienced Salesforce Admin/Developer with three years of expertise in optimising Salesforce CRM systems. Holds Salesforce Certified Administrator credential and a degree in physics and mathematics. Proficient in user management, security, data management, and customisation of workflows, groups, and functions. Skilled in Apex, Apex triggers, Lightning Web Components, and asynchronous apex, adhering to best practices. Collaborates with cross-functional teams to identify process improvements and enhance user productivity. Successfully implemented sales and automation processes at Nagarro, creating reports and dashboards for key performance indicators. Detail-oriented and dedicated to delivering high-quality solutions. Seeking an opportunity to contribute Salesforce expertise to a dynamic organization.