Raluca Nicolaescu

Providing support with the implementation of the global assignment management software and various international HR projects within the department; Assisting with the design of documents for various stakeholders (e.g. training materials, process workflows, reporting templates); Working with international providers to identify specific requirements in relation to the global assignment management software as well as to create system solutions.

Provided support to sales managers, assisting the negotiation process and the closure of the deals; Provided support to the back office, ensuring completion of the contracts; Provided support to the development and success of the projects; taking part in launching the new website and starting on-line sales.

Assisted the administrative personnel with their functions and responsibilities; Participated in meetings and trainings for the purpose of providing/receiving information and supporting the needs of the attendees; Welcomed the guests, answering their questions and give directions.

Completed procedures at the guest’s arrival and departure; Responded to inquiries and promoting the hotel’s services by explaining the products/services; Answered to guests’ questions, recommend and give directions