Ranja Salamy

Coordinating the Training Team for one of the biggest worldwide leading company in premier entertainment, for the Direct to Consumer Streaming service. Supervising the development and training materials and content update. Designing, planning, managing and improving training programs. Planning, prioritizing and scheduling of all training requirements, standards and best practices. Ensuring training delivery and on an excellence level

Implementation of two new Clients to the company. Developing and planning of the Training Content. Coordination and organisation of the first wave of Training for New Hires. Delivering Training to new starters for the European leading global hotel company to give customers support in EN, DE, FR, NL, PL, IT, ES, PT & RU. Delivering Training to new starters for a Streaming Service Provider of a world wide leading company launching the new service in March 2020 in Europe.

On boarding's for the company, introducing them to the Vision, Mission & Values. Identify individual & team skills gaps & organize regular training sessions. Conduct sessions & classroom-Perform role-playing activities to nurture interpersonal, negotiation, teamwork, and conflict management skills. Delivering Training's to new starters for one of the world’s leading global hotel companies to give customers support in EN, DE, NL, RU, IT & ES

Reception of Spa & Wellness Center, Sales, Customer Service in Satisfaction and Retention

April 2014 - 10 days of Tourist Guide Seminar in Costa Brava - Spain

International Communication, Marketing, Tourism -, Hotel- & Event Management