Richard Knowles
Angestellt, Product Manager, Swisscard AECS GmbH
Horgen, Schweiz
Über mich
* 20+ years working in Financial Services (including Private Banking and Wealth Management) * 15+ years working with Fintech applications and in regulatory environments (e.g. FCA, MiFID II, PCI DSS). * SAFe Agile Product Manager and Product Owner (including Business Analysis & Project Management). * Experienced enabler, passionate about cross-collaborative IT delivery and adding customer centric business value * Flexible, quick to learn and find context / the big picture and implement structure. * Team player: reliable, diligent and willing to step in and represent where necessary. * Empathetic and a mediator in diverse groups, able to coach and inspire and others. * Clear and articulate communicator: trusted and discreet in difficult situations.
Werdegang
Berufserfahrung von Richard Knowles
Bis heute 3 Jahre und 10 Monate, seit Sep. 2020
Product Manager
Swisscard AECS GmbH
Senior Agile Delivery Manager * IAM (Identity and Access Management) * Cyber Resilience (Ransomware Scenario) * Single Sign On (SSO) * B2B Data Services
10 Monate, Nov. 2019 - Aug. 2020
Product Owner
Swisscard AECS GmbH
Senior Agile Delivery Manager * Establishing new agile team – Financial Applications
GDPR: General Data Protection Regulation at Nyrstar Sales & Marketing AG
7 Monate, Okt. 2017 - Apr. 2018
Business Analyst / IT Team Lead
NatWest Services (Switzerland) Ltd
* Private Banking - Application Manager for Trading (e.g. Shares), Transfer and Settlement * MiFID II: IT Project Lead for ‘Transaction Reporting’ * Line Management
11 Monate, Nov. 2016 - Sep. 2017
IT Project Lead
NatWest Services (Switzerland) Ltd
* Private Banking - MiFID II: Project Lead and Solution Delivery Manager * JIRA: On-boarded in-flight project onto the application, early adopter, trainer and advisor.
4 Jahre und 2 Monate, Sep. 2012 - Okt. 2016
Business Analyst / IT Team Lead
NatWest Group
* Private Banking - Application Manager for Payment (e.g. SWIFT, Cheques) and Card (Credit/Debit) functionality * Line manager of a new team of ten junior analyst/developers
8 Monate, Jan. 2012 - Aug. 2012
Business Application Support Manager
NatWest Group
* Private Banking - Avaloq implementation * incident triage & management - Gained a holistic view of business and enterprise architecture.
2 Jahre, Jan. 2010 - Dez. 2011
Test Analyst
NatWest Group
* Part of major Private Banking IT programme - first UK Private Bank to implement Avaloq (as a core banking platform). * Securities Processing (Trading), Image and Workflow and Client Output functionality.
3 Jahre und 10 Monate, März 2006 - Dez. 2009
Business Analyst / Developer
NatWest Group
* Private Banking - Built & maintained a multi-branded periodic statement system for Wealth Management portfolios.
4 Jahre und 1 Monat, März 2002 - März 2006
Senior Financial Services Officer
NatWest Group
* Private Banking - Waterfall IT project, new Portfolio Management system. USA travel for technical training. Team Lead.
1 Jahr, März 2001 - Feb. 2002
Financial Services Officer
NatWest Group
* Private Banking - Office admin. Indexing, archiving and file retrieval. Authored and delivered management information.
2 Jahre und 6 Monate, Sep. 1998 - Feb. 2001
Retail Sales Assistant
Sports Direct
* Face-to-face customer service. Managed sales teams. Delivery, stock control and merchandising.
Ausbildung von Richard Knowles
6 Monate, Okt. 2018 - März 2019
CAS in International Management
Kalaidos University of Applied Sciences
Sprachen
Englisch
Muttersprache
Deutsch
Gut