Roberto Ghizzioli

As Product Owner of a multidisciplinary, 15+ members Agile Team (SAFe), I am responsible for defining, prioritizing, accepting and monitoring features of onsite and 1:1 marketing IT solutions at Swisscom.

Transversally to multiple online projects, I lead the activities of requirements gathering, working with different internal business stakeholders. I engineer the relative technical solutions and instruct several internal/external software providers and development teams for their realization. All the solutions are implemented following the Scrum methodology. Within the projects, I am also involved in writing testing scenarios, giving training sessions and support the solution rollout for public usage.

I coordinated customer projects with the goal of developing specific process-driven applications. In this situation, I managed the requirements, resources, budget and risks of the project. The development of the final IT solution was implemented by a Whitestein's team of analysts/developers/testers working in a near-shore center.

As part of the professional services team, I consulted and supported Whitestein's customers and partners how to best reflect their business requirements into process-driven applications where the Living Systems Process Suite (BPMS), a Whitestein's product, was used as underlying technology. My domain focus was on banking, finance and trading. I also gained experience in the manufacturing domain and in the public sector.

I was involved in Telecommunication-oriented research activities: I led a work package in the FET European PalCom project (IST-002057) with the goal of developing an autonomic, policy-based network contingency manager for ad-hoc and infrastructure networks. Additionally, I designed and prototyped an innovative solution for adaptive service management for mobile communications (Patent Nr. EP2018742). All these solutions have been developed using Java and J2EE technologies.

Graduated with honours. The master thesis titled "An Insect-Based Approach to the Dynamic Task Allocation" was developed during 10 months visit at the IRIDIA Lab, Brussels, under the supervision of Prof. Marco Dorigo and Prof. Ing. A. Borghese.

The bachelor thesis titled "Sistema Software Personalizzabile e Multicanale per il Commercio Elettronico" was supervised by Prof. C. Bettini, Milan and Prof. G. Pighizzini, Milan
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