Roshan Lawrence

Berufserfahrung von Roshan Lawrence

• Bis heute 6 Jahre und 1 Monat, seit Juni 2018

  Product Manager

  Dell International Services Pvt. Ltd.

  Collaborate cross-functionally with design, engineering, marketing and sales team to identify and deliver new product solution and enhance existing capabilities. Develop and execute detailed product roadmaps using Agile methodology. Own Product strategy, including product go live plans and sizing with the interlocks. Launched 10 new products in the last 3 years, resulting in 20% revenue increase YoY.

• 2 Jahre und 3 Monate, März 2016 - Mai 2018

  Project Program Manager

  Dell International Services Pvt. Ltd.

  Oversee multiple projects across all phases of development. Worked with 700 ANZ customers and successfully lead a critical project of CFI (Custom Factory Integration). Developed strong working relationship with Business and IT teams to issue RCA as well as for effective IT solution deployments. Collaborate with the development teams, make decisions and drive decisions across projects. Handle project budgeting and achieve milestones.

• 5 Monate, Okt. 2015 - Feb. 2016

  Team Manager

  ICICI Lombard General Insurance Company Ltd.

  Worked on GPS project for ITC. Managed a team of 5 representatives, assigned roles and ensured that all key metrics of performance are met and exceeded. Identify customer pain points and train the team accordingly. Developed strong working relationship with business and IT teams.

• 5 Jahre und 6 Monate, Mai 2010 - Okt. 2015

  Senior Analyst

  eClerx Services Ltd.

  Drive process improvements for Dell B2B customers targeting global 500 clients with a revenue of $65 M per quarter. Managed a team of 4 members and trained them on B2B development process. Published the Quarterly Business Review (QBR) and Dashboard to clients. Defined Key result area for my team members. Led multiple B2B customer’s on-boarding projects to success, thereby generating a revenue of $46 M per quarter.

• 2 Jahre und 8 Monate, Okt. 2007 - Mai 2010

  Officer

  Tata Consultancy Services Pvt Ltd

  Use ERP (Enterprise resource planning) and Interface to define compensation and allowances for expats. Prepared presentation regarding Policy to be followed by expats in the US.