Sabrina Glück

- Preparing marketing reports by collecting, analyzing, and summarizing sales/marketing data - Keeping promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt - Supporting sales staff by providing market trends, forecasts, new product information - planning and organizing promotional presentations - updating calendars - customer service support - taking impressions for custom made earplugs

Responsible for: - customer service - processing orders (B2B) - translation of different types of texts - advisory function towards customers in terms of custom made earplugs - impression taking for custom made earplugs

- processing GEO data - competitor analysis - testing website after new releases - data analysis using Excel and Google Analytics

- working with a large customer database (use of Cognos) - making selections for direct mailings and e-mailings - setting up clients' profiles - evaluation of campaigns - dissertation value-based segmentation (application of the RFM method to TUI its customer database)

Quit study