Sara Giese

• Established an RFP response process by utilizing automation software, enhancing the win rate of global business and improving virtual team collaboration. • Enabled Key Account Management to strategically gain and retain critical clients by clearly structuring team objectives and enhancing tool-assisted operational processes. • Set up and executed internal training to communicate practical project management skills globally with standardized processes, templates and tools.

• Promote trivago's B2B product by managing the on-boarding process of the hoteliers in Asian Pacific (APAC) market to increase and sustain a coverage of more than 80% of all available markets. • Strengthen APAC market to enhance the user acquisition rate, improving content quality and raising the brand awareness of trivago. • Optimised the product management of the daily reporting process by delivering a reporting assistance tool, leading to a productivity improvement of around 50.000€ a year.

• Deliver high-quality compliance audit in Anti-Money Laundering (AML) compliance project to fulfill the regulatory obligation and strengthen risk management by conducting a thorough research on client profiles via multiple documentation enterprise systems with independent decision-making for the following steps. • Enhance the efficiency of project delivery by streamlining the workflow, documentation and internal communication process by applying project management skills.

• Established the multinational trade mark database management system (WebTMS) to facilitate corporate’s critical decision making by auditing internal shared service centre with a review of official patent and trademark databases in Mandarin, Japanese and English. • Optimised the project performance in terms of time and quality by assisting project planning and delivery with organisational and communication skills, along with taking initiative to motivate team morale and cooperation.

• Established Project Management Knowledge, including Programme & Project Strategy, e-Commerce and Management of Change courses. • Dissertation thesis: Customer Relationship Management (CRM) Systems Implementation project.

• Developed fluent spoken and written Japanese along with commercial awareness from courses in business disciplines and project planning activities. • Obtained the Highest Level of Japanese Language Proficiency JLPT- N1 Certificate.