Shaheer Kollathodi

Management IT infrastructure on cloud and on premise. Linux System administration - OS support and troubleshooting (Redhat 6,7) AWS and Microsoft Azure administration. Live Data Stream analysis from IOT devices & visualization – Azure Stream Analytics and Amazon Kinesis.

Main responsibilities are Remote system administration of Linux/Solaris/Aix servers, shift lead, Escalation handling, Preparing IMR analysis report (performance metrics), Member of Quality Analysis team and Change management. Conducting technical round of interview and training new joiners.

• Remote Server Administration and Troubleshooting of around 100 live web servers located in a data center. • Experience with assistance via email, messenger as well as ticket systems. Providing technical support for server owners as well as end users mainly via ticketing system. • Web Server : Apache web server configuration and troubleshooting. • Mail Server - Qmail : Setup and administration of qmail in Linux servers with plesk as control panel. Finding out spam source

• Installation of Linux and Windows on both Server and Desktops. • Implementation of linux files server and folder level permissions. • Implementation of Groupwise Mail server on Suse Linux. • NIS configuration for centralized authentication. • Implementation and configuration of Samba, NFS, Squid Proxy, SSH, NIS servers. • DNS,DHCP configuration. • User Administration in Linux and Windows.