Shen-Kuei Huang

• Define project scope, goals, and deliverables to ensure consistency with company strategy and commitments. • Participate in early engagement with customers & operational companies to document & resolve customer experience issues. • Assist in product development, testing, risk assessment & optimize production efficiency of multiple product lines. • Defined product vision, roadmaps, software specifications, and wireframes for diverse projects including the NAS operating system, packages, and services.

• Initiated Pre-release program & created Preview program for largest DSM 7.0 update with 6,500+ participants joining. • Overhauled the system update mechanism and developed the issue assessment metrics and SOP, reducing the releases for DSM critical updates by 50%. • Rigorously managed DSM releases by collaborating with 30 cross-function teams, enabling DSM 6.2.2 to reach 5.1+ million users without any critical issues.

• Designed user interface architecture. • Designed user flows and wireframes. • Optimized the projects related to apps of Zenbo robot. • Collaborated with a multidisciplinary team including developers, product managers and project managers for design implementation. • Conducted user research and market research with techniques such as user interviews and competitor analysis. • Conducted problem analysis and validation.

• Conducted qualitative research to understand user behaviors, pain points, needs and aspirations with design techniques. • Led multidisciplinary workshops, meetings and immersive sessions with design thinking to contribute unique ideas. • Provided product development strategies and defined the product requirements based on research and business analysis. • Converged innovative ideas to a physical product or service. • Coordinated projects and collaborated with designers, engineers and product managers.

Urban Planning, Public Participation, Glass Sculpture, Stadtplanung Im globalen Kontext: Urbanltät und Intergration

Industrial Design, Design Strategy, Product Design, Service Design

Industrial Design, Product Design, Human factors and ergonomics, Universe Design, Concept development, Sketch, etc.