Sherif Salama
Angestellt, ITSM Engineer, NOC Delivery Team Leader, Huawei Technologies
Über mich
Working as Cloud Engineer, Service Delivery Engineer, and Team Leader. In charge of managing project delivery and post sales support (onsite/remote). Experienced ITSM Engineer at Huawei with 5years in IT Service Management. Proficient in scripting, data analysis, O&M Process Design, and troubleshooting and problem solving, demonstrated through the creation of ticket workflows, visualized dashboards, and small-scale programs to improve operations. Worked on deployments and technical support in over seven countries remotely and onsite.
Werdegang
Berufserfahrung von Sherif Salama
Bis heute 5 Jahre und 8 Monate, seit Nov. 2018
ITSM Engineer, NOC Delivery Team Leader
Huawei Technologies
Sprachen
Englisch
Fließend
Deutsch
Gut
Arabisch
Muttersprache