Silke Prodinger-Leong

- support the smooth onboarding process - support, consult, and provide best practices - run regular business reviews with clients to establish client goals & key learning initiatives - collaborate with the client's project teams to achieve learning objectives - deliver onsite and on-line presentations on how to best use lynda.com - facilitate & run online and onsite workshops for best practices on e-learning - etc.

Passionate about client success and delivering effective strategies for eLearning resource implementations

Project Management of print solutions for major accounts across Europe and the UK

Bazaarvoice ist ein SaaS-Unternehmen (Software as a Service), das authentisches verbrauchergesteuertes Marketing ermöglicht und dadurch das Potenzial des Social Commerce für die besten Marken der Welt erschließt. As Implementation Project Manager I am responsible for managing multiple concurrent implementation projects across our EMEA operation and am coordinating both client and internal project teams through a quick deployment process.

- responsible for operational projet management for International deals & global product deployments with Global Fortune 500 customers - provide the EMEA wide operating company network with project management guidance & support

Head of Customer Service, EMEA In charge of the centralised Customer Services Team for EMEA - working in fast paced and international environment with customer facing responsibilities as well as strong sales and finance collaboration. - managing the day-to-day and operational escalations - strong team and relationship building with the EMEA sales force

- responsible for the EMEA Orderfulfilment & licensing operations (20 team members, standards and processes as well as improvements of organisation over time - manage team through aggressive growth period over 2 years - recruiting and retaining of stable international team - developping of the order fulfilment & licensing strategy and providing excellence of service to the business

- Manage EMEA centralised telemarketing team in charge of lead generation & profiling activities with top targetted customer accounts for field sales - manage all team management aspects from recruiting, performance management and forecasting - target driven environment - provide service to the business by supporting to generate sales pipeline and reporting - support marketing programme activities and follow-ups

Technical translations, English, French