Mag. Silvia Cipciarova
Selbstständig, IT Trainerin, Silvia Cipciarova
Vienna, Österreich
Werdegang
Berufserfahrung von Silvia Cipciarova
Bis heute 2 Jahre und 10 Monate, seit Sep. 2021
IT Trainerin
Silvia Cipciarova
Empowering women, especially therapists and healers, to show their great job online in order to gain more clients and make this world a bit better. There is no point to fear of the technical challenges and complicated tools. I am on their side and help women to build their first online programme.
3 Jahre und 3 Monate, Juli 2017 - Sep. 2020
Engineer Backoffice IT Operations
Global Blue Service Company Austria GmbH2 Jahre und 1 Monat, Apr. 2015 - Apr. 2017
IT Application Support
FREY WILLE GmbH & Co KG
Support und Administration von internen Kassenapplikationen (Futura4POS, Syncore VIPOS), Durchführung von Schulungen für FREY WILLE Filialen weltweit, Erstellen und warten internen Dokumenten in Deutsch und Englisch (Handbücher und Anleitungen für Kassen und dazugehörige Peripherie), Software Testen
3 Jahre und 2 Monate, Mai 2011 - Juni 2014
Business Application Support
Micros Austria GmbH.
Software support for the world-leading Property Management System OPERA PMS and OPERA Sales & Catering Software configuration as per hotel chain standards and specifications with focus on sales & banquet departments Trainings, consulting and implementation of solutions and best practices of using OPERA Sales & Catering based on own hotel experience in 4- and 5-star properties SQL knowledge, Oracle Report Builder
1 Jahr und 3 Monate, Feb. 2010 - Apr. 2011
Group and Convention Sales Coordinator
Sheraton Bratislava Hotel*****
Pre- and new-opening sales and marketing duties, supporting of DOSM and sales managers Organising 5-star events and conferences, communication and support of Banquet operations department Customer service and customer satisfaction OPERA Sales & Catering Configuration
5 Monate, Sep. 2009 - Jan. 2010
Meeting and Events Sales Consultant
Radisson Blu Carlton Hotel****
Preparation of offers that are geared to maximize profit while satisfying clients needs, Organisation of conferences and events in 4-star property, Communication of clients' requests to all departments in an effective and timely manner, Sales duties and support of sales managers, Increasing sales volumes and profitability
6 Monate, März 2009 - Aug. 2009
Operations Manager
Bratislava Apartments
- managing of short-time appartment rent company - administration, invoicing - customer service, organisation and motivation of employees - setting up standards and procedures
2 Jahre und 2 Monate, Dez. 2006 - Jan. 2009
Receptionist promoted to Guest Relations Manager
Radisson SAS Carlton Hotel****
- active communication with hotel guests and VIP guests, - customer service and 100% Guests Satisfaction, - handling of guest complaints, - support and coaching of Front Office team and concierge, Club Carlson loyalty program champion, - Manager On Duty week & weekend shifts
Ausbildung von Silvia Cipciarova
4 Jahre und 9 Monate, Sep. 2000 - Mai 2005
Management of culture and tourism
Constantine the Philosopher University, Slovakia
Tourism and Business English
Sprachen
Englisch
Fließend
Deutsch
Fließend
Italienisch
Grundlagen
Tschechisch
Gut
Slovak native speaker
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