Sina Steinke

ist offen für Projekte. 🔎

Selbstständig, CRM Consultant, Sina Steinke Solutions

Hennigsdorf, Deutschland

Fähigkeiten und Kenntnisse

CRM-Spezialist
Führungserfahrung
problem-solving skills
E-Mail-MArketing
Online-Marketing
Analytische Fähigkeiten
Logik
sehr gute Englischkenntisse
Teamfähigkeit
Auslandserfahrung
Zuverlässigkeit
Wissbegier
Flexibilität
Organisation
Bloomreach
HubSpot
Product Development
Workshop facilitation
Collaboration Management
Natural Language Processing (NLP)
Marketing
Management
Coaching
Softwareentwicklung
Automatisierung
Betriebswirtschaft
Engagement
Führungskräfteentwicklung
Customer-Relationship-Management
Persönlichkeitsentwicklung
CRM-Systeme

Werdegang

Berufserfahrung von Sina Steinke

  • Bis heute 7 Monate, seit Dez. 2023

    Systemischer Personal & Business Coach

    Sina Steinke - Coaching

    Gewaltfreie Kommunikation, Ziele- & Wertearbeit, Systemische Einzelaufstellungen, Karriere- & Führungskräfte Coaching, Embodiment (Arbeit mit dem Körper), Hypno-Coaching, Energetische Psychologie, Life-Balance Coaching u.a.

  • Bis heute 11 Monate, seit Aug. 2023

    CRM Consultant

    Sina Steinke Solutions

    For project requests contact me: hello@sinasteinke.de WHAT can I do for you? Unlock your CRM Potential by analyzing your CRM maturity, discover customer journeys, reveal fields for opportunities and derive concrete action steps for your team members. Empower your team by analyzing and strengthening your processes, team happiness, setup and skills. Speed up your development by giving concrete support e.g. campaign suggestions & analytics, writing technical requirements, project management etc.

  • 3 Jahre und 10 Monate, Juli 2019 - Apr. 2023

    Head of CRM

    FRIDAY Versicherung

    Responsible for building a central CRM team and technical infrastructure for customer engagement automation. Leading a mixed team of engineers and marketers as Scrum Product Owner for buying, integrating and building use cases with Bloomreach (Exponea). In addition, driving the adoption of the OKR framework across the business as part of a cross-functional project group.

  • 10 Monate, Sep. 2018 - Juni 2019

    Parental Leave

    Family Business

    Family-& Household Management. Caring, supporting, organising, conflict-solving, solution-finding and of course having fun with my 2 kids (<1 and 3 years old).

  • 4 Jahre und 7 Monate, März 2014 - Sep. 2018

    Head of CRM / Direct Marketing

    Zalando SE

    Leading an international team of around 50 people covering email, offline & mobile communications with a focus on developing existing customers. Responsible for 20-30% of revenue in 14 European countries through performance based direct marketing activities. Functional and disciplinary leadership to ensure achievement of individual and shared objectives, including leading project groups, team & process structuring, team building, communication & budgeting.

  • 2 Jahre und 2 Monate, Jan. 2012 - Feb. 2014

    Teamlead CRM (E-Mailmarketing - International)

    Zalando SE

    Set up email marketing operations and teams for 7 new countries within 6 months. Process and communication design for internal and external collaboration. Provide functional and disciplinary leadership for a team of 30 international employees. Performance driven management and innovation development of email marketing activities for all 14 countries.

  • 2 Jahre und 3 Monate, Okt. 2009 - Dez. 2011

    Manager CRM

    Zalando SE

    Daily operations and development of email marketing for Germany. Later recruitment, coordination and roll-out for the Netherlands, France, Austria, Switzerland and UK.

  • 4 Monate, Juli 2009 - Okt. 2009

    Online Marketing

    Enamora GmbH

    Praktikumsbereiche: SEM, Display, Affiliate

  • 7 Monate, Nov. 2008 - Mai 2009

    Beratung

    Scholz & Friends Berlin

  • 9 Monate, Aug. 2007 - Apr. 2008

    Sales & Marketing

    Design Hotels AG

Ausbildung von Sina Steinke

  • 8 Monate, Mai 2023 - Dez. 2023

    Systemischer Personal & Business Coach

    Coaching Akademie Berlin

    Gewaltfreie Kommunikation, Ziele- & Wertearbeit, Systemische Einzelaufstellungen, Karriere- & Führungskräfte Coaching, Embodiment, Hypno-Coaching, Energetische Psychologie, Liufe-Balance Coaching u.a.

  • 6 Monate, Sep. 2006 - Feb. 2007

    Business Administration

    University of Antwerp

    E-Commerce, Economics

  • 5 Jahre und 7 Monate, Apr. 2003 - Okt. 2008

    Betriebswirtschaft

    Freie Universität Berlin

    Marketing, Personalpolitik, Produktionswirtschaft

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Grundlagen

  • Niederländisch

    Grundlagen

Interessen

Reisen
Tanzen
Familie
Vereinbarkeit
Yoga

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